Shipping Policy
SHIPPING POLICY
GearOut Adventure Company ships from various warehouses throughout Australia.
Although most of our items are shipped within 24 hours, please allow 3-12 Days for delivery from time of order placement. On every product page, we put an indication of when Items will ship.
Shipping from Multiple Warehouses
Please note that our products may be stored in various Australian domestic warehouses. All products are consolidated at our Brisbane Central Warehouse before being shipped out to you.
Shipping Times
Delivery within Australia typically takes 1-12 business days from the time of purchase, depending on your location.
Express Shipping
We offer express shipping across Australia, which typically delivers within 1-5 business days.
Please note: In rare cases, if we need to source your product, delivery times may be longer than usual.
Important Notes:
- Holidays are not considered business days and may cause delays.
- Delivery times are estimates and are not guaranteed.
- Once your order ships, you will receive a confirmation email with tracking information.
Address Verification:
Please double-check that your address and postcode are correct, as discrepancies may lead to delays or missed deliveries.
Shipping Costs
Shipping costs will be calculated at the check out. As a guide, items that are less than 7kg, a standard fee $15 will be applied, and for larger items 7 kg and up shipping fee is $24.99.
If you have any questions or concerns, feel free to contact us at+ 61 7 3232 4972 or go@gearout.com.au
We’re committed to getting your order to you as quickly as possible!